FAQ

​Production

 

Our candles:

  •  Are hand poured and made in small batches

  •  Made with the highest grade of eco-soy or coconut wax

  •  Made with 100% cotton wicks

  •  Made with Natural waxes which have a 50% longer burn time than those made with other waxes.

  • Made with essential oils and fragrances that are are paraben, phthalate and toxin free

We are always adding new products so be sure to check back often

 

 Shipping

  • We ship via USPS Priority Mail.

  • All packages are shipped out on Saturdays

Tracking Your Order

  • You will receive an email when your order is shipped and will include a tracking number.

Delivery Time

  • All orders are shipped out on Saturday and sent via USPS Priority mail, which can take up to three additional business days to be delivered, depending on location.

If you have any questions, please email us at info@lotusembersllc.com and include your order number in all inquiries