PRIVACY POLICY

Lotus Embers, LLC, knows that you care how information about you is used and shared.  Our Privacy Policy explains what information of yours will be collected by us when you access our website and use our services (the “Service”), how the information will be used, and how you can control the collection, correction or deletion of information.  We are the sole owners of the information collected on this website or site.  We only have access to and collect information that you voluntarily give us via email or other direct contact from you.  We will not sell, rent, use or share your information with any third party outside of our business, other than as necessary to full your request, e.g. to ship an order.

 

INFORMATION YOU SUBMIT
When you register with our site or purchase something from our shop, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.  Also, you may provide information when you participate in contests, and other interactive areas of our Site.  If you correspond with us by email, we may retain the content of your email messages, your email address and our responses.

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Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

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When you browse our shop, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

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Email marketing: With your permission, we may send you emails about our shop(s), new products and other updates.

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AGE OF CONSENT
By using this site, you represent that you are the age of majority in your state or province of resident and you have given us your consent to allow any of your minor dependent to use our site.

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CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

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If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

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OPT-OUT
Withdraw Consent: If after you opt-in, you change your mind;  you may withdraw your consent for us to contact you, for the continues collection, use or disclosure of your information, at anytime, by contacting us at info@lotusembersllc.com

 

DISCLOSURE
We may disclose your personal information if we are required by law to do or if you violate our Terms of Use.

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COOKIES AND YOUR INFORMATION
We use “cookies” on this site.  A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site.  Cookies can also enable us to track and target the interest of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

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You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly if the ability to accept cookies is disabled.

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LOG FILE INFORMATION
Log file information is automatically reported by your browser each time you access a web page. When you view or register with our site, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (IP) address, browse type, referring pages, exit pages and URL, number of clicks, domain names, landing page, pages viewed and other such information.

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REGISTRATION
In order to shop on this site or submit content for upload to this site, a user must first complete the registration form. During registration a user is required to give certain information, (such as name and email address).  This information is used to contact you about the products and services on our site in which you have expressed interest. At your option, you may also provide demographic (such as age gender or age) information about yourself but is not required.

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ORDERS
We request information from you on our order form. To purchase from us, you must provide contact information (i.e. name and shipping address) and financial information (i.e. credit card number and expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

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SECURITY AND ONLINE PURCHASES
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. When you submit sensitive information on our site, your information is protected both online and offline.  When we collect sensitive information, that information is encrypted and transmitted to us in a secure manner.

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Credit card information and numbers entered by customers are encrypted before transmission to our credit card authorization service; if the item amount and dollar amount of the purchase is authorized, the order is processed through our online software and forwarded to our merchant bank account for processing.  Credit card transactions are secured by an online industry standard (SSL) – A 256-bit Secure Sockets Layer.

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We do not receive credit card number(s) information, or do we include credit card information in any email correspondence related to customer purchases.

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If at any time you are uncomfortable conduct online transaction, please email us directly at info@lotusembersllc.com

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THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

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However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

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For these providers, we recommend that you read their privacy policies, so you can understand the manner in which your personal information will be handled by these providers

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Keep in mind that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing the transaction may be subject to disclosure under the United States legislation, including the Patriot Act.

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Once you leave our shop on our site or are directed to a third-party site or application, you are no longer governed by this Privacy Policy or our websites Terms of Use.

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LINKS
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

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SURVEYS & CONTESTS
From time-time our site request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), demographic information (such as a zip code, age level, etc.). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of the site.

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CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, please be sure to review it often.  Changes and clarifications will take effect immediately upon our posting on the site.  If we make material changes to this policy, you will be notified here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstanced, if any, we use or disclose it.

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If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products or services to you.

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QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complain, or simply want more information please email us at info@lotusembersllc.com.

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